Who we are

DISPENDIX is a dynamic deep-tech company with products that enable scientists and researchers around the world to make new discoveries in areas such as drug discovery, diagnostics and personalized medicine. Our passion drives us to develop high-tech premium liquid handling instruments for laboratory automation in the life science industry. In 2018, DISPENDIX became part of BICO Group.

BICO is the leading bio convergence company in the world, equipping hundreds of laboratories and thousands of scientists with cutting-edge life science technologies. By combining different technologies, such as robotics, artificial intelligence, computer science, and 3D bioprinting with biology, BICO enables customers to improve people's health and lives for the better.

Our vision is: Create the Future of Health.

We are seeking an Application Specialist with expertise in Lab Automation and Next-Generation Sequencing (NGS) workflows to support DISPENDIX's customers throughout the EMEA region. In this role, you will collaborate with customers, sales teams, and R&D, providing specialized support and facilitating the development of customized automation solutions for NGS workflows. You will also play a key role in pre-sales activities, leveraging your expertise to guide customers and support sales efforts.

Your mission: What you’ll do

  • R&D Liaison: Work closely with the R&D, Product management and QC team to convey customer insights, contributing to the development and optimization of lab automation systems for NGS workflows
  • Pre-Sales Support: Collaborate with the sales team to demonstrate product capabilities and provide expert guidance during pre-sales activities, helping tailor solutions that meet customer needs
  • Application Support for Installations: Provide on-site and remote application support for the installation of new lab automation systems, ensuring successful implementation and optimal performance for new customers
  • Automation Development: Assist in the creation and optimization of automated NGS workflows, supporting the development of innovative lab automation solutions for the customer base
  • Documentation and Training: Develop resources, including protocols and training materials, to facilitate customer onboarding and long-term satisfaction with the automation systems

Role requirements: What you need to succeed

  • Educational Background: PhD, Master’s, or Bachelor’s degree in molecular biology, biotechnology, or a related field, with experience in lab automation preferred
  • Professional Experience: Minimum of 2 years working in a genomics or molecular biology lab, with hands-on experience in NGS workflows
  • Technical Skills: Expert in laboratory automation technologies (e.g., liquid handlers, dispensers) and willingness to develop expertise in DISPENDIX’s automation systems
  • Communication Skills: Strong organizational and presentation abilities, with a proven capacity to explain technical concepts to both scientific and commercial audiences
  • Travel Flexibility: Willing to travel in average 50% (domestic and international) for customer visits, installation and pre-sales support

Why DISPENDIX?

Joining DISPENDIX means being part of something big and shaping the future of medicine. We are a dynamic life sciences company with award winning products and a fun, cool team that is friendly and supportive.

  • Agile start-up culture: We are a dynamic and international company that benefits from a flat organizational structure. Progression is achieved through working agile (SCRUM) in cross functional teams.
  • Freedom: Plenty of opportunities to get involved in new projects and make a difference. There is a level of freedom to take ownership and responsibility and work on projects you enjoy.
  • Development: We regularly celebrate individual accomplishments and develop new skills through training courses. We have a talented team you can benefit from and gain hands-on knowledge outside of your main responsibilities.
  • Flexible work environment: We focus on results not working hours, we want our employees to be as productive and happy as possible. Mobile working is possible, depending on the position and tasks.
  • Team building: Teamwork is a top priority for us! We are open-minded, help each other and enjoy organizing team events.
  • Benefits: We offer discounted metro passes, free fruit, coffee and water, bike leasing, discount at a first-class gym and much more…
  • Company Pension plan: The future of our employees is important to us. There is a possibility to participate in the company pension plan by our insurance partner with attractive conditions and is subsidized by the employer.
  • A chance to make a difference: We are part of the life sciences industry and our work is an excellent contribution to the development of new drugs and treatments that are used to help hundreds of thousands of people worldwide.
  • Fitness Studio in the ground floor, with the option to do sprots in your lunch break
  • Shared cantine in walking distance with a great variety of healthy and delicious meals
  • Table tennis, video gaming and more because FUN is one of our company values
  • Enjoy 30 days of vacation. Because we love what we do, but we also love vacation
  • Connect with your fellow DISPENDIX team members at regular company and team events like local year-end celebrations, excursions and culture food events

Do you want to become part of our success story? Then apply online through our job portal. Please note that for Data Privacy compliance we are not able to accept any e-mail applications!

At DISPENDIX, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. We are an equal opportunity workplace and will always pride ourselves on being a collaborative environment.